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Derby, 26th January 2021<\/strong> – Node4<\/a>, the cloud, data centre and communications solutions provider, has today announced that is has provided Novacroft<\/a> with a hybrid cloud environment that has helped it meet the challenges posed by operating through the COVID-19 pandemic.<\/p>\n Novacroft creates and develops smart technology solutions and customer care services to simplify complex processes, reduce waste, protect income and create new revenue streams for clients across transport, charity, energy, and central and local government sectors. At present, more than 32 million people use Novacroft\u2019s products and services.<\/p>\n Novacroft has a team of over 450, all of which had to quickly move to a remote working model due to the lockdown restrictions around Covid-19. Going from a 100% on-site working environment to fully remote meant there could be challenges, and contractual requirements still needed to be upheld.<\/p>\n Additionally, Novacroft was still in the process of winning and onboarding new customer contracts, meaning the company was recruiting across the UK. With the growth in its customer base, the company had the mammoth task of onboarding 200 new staff remotely, and the added challenge of having part of the team using Novacroft hardware, and some using their own equipment.<\/p>\n With high-profile public and charity customers such as Transport for London and The Royal British Legion, Novacroft needed a robust solution. It had to allow them to work off-premises with no interruptions, while still maintaining the same standards of data protection, availability and flexibility its customers are accustomed to.<\/p>\n Novacroft was able to fulfil its brief of delivering a scalable, Bring Your Own Device solution for seasonal staff. Node4 delivered a hybrid cloud environment, integrating a virtual desktop<\/a> into the high speed and reliable MPLS to ensure consistent delivery of third-party applications from Node4\u2019s secure data centres.<\/p>\n \u201cWe had the option to review Node4\u2019s site and we were really impressed from the off-set,\u201d commented Corin Flett, Operations Director at Novacroft. \u201cThere\u2019s tight security before you even get into the building, which is something we deem as vital.\u201d<\/p>\n Included as part of the solution, Novacroft benefits from Node4\u2019s disaster recovery and security, its reliability, speed and delivery of services, as well as day-to-day support from the Node4 team.<\/p>\n By working with Node4, Novacroft successfully moved from an on-premises solution to a completely remote working model, all while ensuring 100% uptime and availability for its customers. Novacroft was able to keep working with zero interruptions, which was essential due to the nature of some of its customers who work in the travel industry and rely on Novacroft\u2019s software to keep commuters\u2019 mornings running smoothly.<\/p>\n \u201cWhen lockdown was announced, we knew we had to move to a remote working model as quickly as we could,\u201d said Corin. \u201cThanks to Node4, we were able to do it without any problems whatsoever. Novacroft is founded on three pillars \u2013 people, processes and technology.\u201d<\/p>\n \u201cWe needed a technology solution that lived up to our high expectations and Node4 has provided just that. As well as delivering a great service to Novacroft, the team at Node4 is always helpful and approachable, and we see them as a valued technology partner, not a supplier.\u201d<\/p>\n