{"id":60600,"date":"2020-12-07T09:00:47","date_gmt":"2020-12-07T09:00:47","guid":{"rendered":"http:\/\/content.n4stack.io\/?p=60600"},"modified":"2021-04-20T14:07:59","modified_gmt":"2021-04-20T13:07:59","slug":"windows-virtual-desktop-black-screen-logon","status":"publish","type":"post","link":"http:\/\/content.n4stack.io\/2020\/12\/07\/windows-virtual-desktop-black-screen-logon\/","title":{"rendered":"Head-to-Head with Windows Virtual Desktop and Its Black Screen Logon Issue"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.6.5″ _module_preset=”default”][et_pb_fullwidth_post_title categories=”off” comments=”off” featured_image=”off” _builder_version=”4.6.6″ _module_preset=”default” title_text_color=”#ffffff” meta_text_color=”#ffffff” background_color=”#3d3d3d” background_image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/11\/New-Features-Capabilities-in-Windows-Virtual-Desktop-WVD_featured-image-1.jpg” custom_margin=”||||false|false” custom_padding=”200px||100px||false|false”][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.6.6″ header_3_text_color=”#e05206″ header_4_text_color=”#e05206″]<\/p>\n

When logging into a Windows Virtual Desktop<\/a><\/span>\u00a0(WVD)<\/span><\/a>\u00a0environment<\/span>,<\/span>\u00a0you would expect a relative \u201cquickness\u201d to get to your desktop.\u00a0<\/span>However, f<\/span>or the past few months now<\/span>,<\/span>\u00a0a smattering of clients<\/span>\u00a0<\/span>have\u00a0experienced a rather frustrating issue, where it can take anywhere from 30 seconds to\u00a0<\/span>five<\/span>\u00a0minutes<\/span>\u00a0to log in, sometimes not letting users\u00a0<\/span>log in at all.<\/span>\u00a0<\/span><\/p>\n

So, if you are too familiar with this<\/span>\u2026<\/span>\u00a0<\/span><\/p>\n

\"\"<\/span><\/p>\n

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…<\/span>t<\/span>hen carry on reading<\/span>\u00a0to<\/span>\u00a0delve a little deeper into how\u00a0<\/span>you<\/span>\u00a0can solve\u00a0<\/span>the problem<\/span>\u00a0or at least decrease log<\/span>on<\/span>\u00a0<\/span>times.<\/span>\u00a0<\/span><\/p>\n

\u00a0\u00a0<\/h4>\n

Option 1: disabl<\/span>e the app readiness service<\/span>\u00a0<\/span><\/h4>\n

The pro?<\/span><\/b>\u00a0This<\/span>\u00a0massively helps users if they just cannot log\u00a0<\/span>i<\/span>n to the environment<\/span>,<\/span>\u00a0as well as<\/span>\u00a0help<\/span>s<\/span>\u00a0reduce log<\/span>on times<\/span>.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

The con?<\/span><\/b>\u00a0T<\/span>his<\/span>\u00a0<\/span>has been know<\/span>n<\/span>\u00a0to<\/span>\u00a0<\/span>cause a few issues<\/span>\u00a0with Microsoft<\/span>–<\/span>based apps such as Outlook and OneDrive<\/span>, such as not syncing\u00a0<\/span>and<\/span>\u00a0<\/span>asking to reactivate.<\/span>\u00a0<\/span><\/p>\n

That said, i<\/span>f you are using Windows Virtual Desktop to access internal websites or resources, then disabling this pesky service is a\u00a0<\/span>sure-fire<\/span>\u00a0way to\u00a0<\/span>alleviate your logon woes.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/h4>\n

Option 2:\u00a0 review your applications<\/span>\u00a0<\/span><\/h4>\n

Do you have an application that has a connection to\u00a0on<\/span>–<\/span>premise\u00a0or even an\u00a0<\/span>on-premises<\/span>\u00a0exchange server?<\/span>\u00a0This could have some impact on log<\/span>on times, not massively, but you will see some reduction.<\/span>\u00a0In our investigation, this can be hit and mis<\/span>s.<\/span>\u00a0<\/span><\/p>\n

More often tha<\/span>n<\/span>\u00a0not, log<\/span>on issues\u00a0<\/span>are\u00a0<\/span>caused by\u00a0<\/span>applications<\/span>\u00a0<\/span>that run at logon<\/span>.<\/span>\u00a0<\/span>T<\/span>hey may<\/span>\u00a0<\/span>poll<\/span>\u00a0on<\/span>–<\/span>prem<\/span>ises systems<\/span>\u00a0<\/span>and check\u00a0<\/span>for any updates.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/h4>\n

Option 3: upgrade your Windows 10<\/span>\u00a0<\/span><\/h4>\n

Another option, dependent on Windows 10 version<\/span>\u00a0(<\/span>I am assuming you are all running Windows 10<\/span>\u00a0at this point<\/span>) would be to move to Windows 10 1909. Microsoft\u00a0<\/span>ha<\/span>s<\/span>\u00a0<\/span>fixed the\u00a0<\/span>black screen logon\u00a0<\/span>issue in this and previous versions with a patch<\/span>.<\/span>\u00a0<\/span>H<\/span>owever<\/span>\u00a0newer versions, such as Windows 10 2004<\/span>,<\/span>\u00a0still experience black screen logon issues. This can be problematic if you ha<\/span>ve<\/span>\u00a0your heart set on using MSIX App Attach<\/span>,<\/span>\u00a0as this feature is native in 2004 and above<\/span>,<\/span>\u00a0however, still in preview<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

All in all, there are a few ways to resolve this issue<\/span>.<\/span>\u00a0<\/span>S<\/span>ome\u00a0<\/span>are\u00a0<\/span>more effective\u00a0<\/span>tha<\/span>n<\/span>\u00a0<\/span>others, but nonetheless, they are straight<\/span>forward fixes for a<\/span>\u00a0rather obscure issue.<\/span>\u00a0<\/span><\/p>\n

One final point,\u00a0<\/span>make sure you are running the latest version of\u00a0<\/span>FSLogix<\/span>,\u00a0<\/span>the latest R<\/span>emote Desktop App<\/span>\u00a0and that your session hosts are all up to date<\/span>\u00a0with the latest patches and security updates.<\/span>\u00a0<\/span><\/p>\n

 <\/p>\n

If you\u2019re still experiencing black screen logon issues with Windows Virtual Desktop, or want more information on keeping up to date with security and patching, get in\u00a0touch with our experts<\/a> today.\u00a0<\/strong><\/p>\n

[\/et_pb_text][et_pb_divider color=”#4f4f4f” _builder_version=”4.6.5″ _module_preset=”default”][\/et_pb_divider][et_pb_text admin_label=”Text” _builder_version=”4.6.6″ _module_preset=”default” header_3_text_color=”#e05206″]<\/p>\n

Further Insights<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_column type=”1_3″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_blurb title=”Case Study: Novacroft” url=”https:\/\/n4stack.io\/2020\/09\/15\/getting-hands-on-with-windows-virtual-desktop\/” url_new_window=”on” image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/10\/Download-Document_Grey-150×150.png” font_icon_last_edited=”off|desktop” _builder_version=”4.8.1″ _module_preset=”default” body_text_align=”center” text_orientation=”center” custom_padding=”10px|10px|10px|10px|false|false” link_option_url=”https:\/\/n4stack.io\/2020\/09\/15\/getting-hands-on-with-windows-virtual-desktop\/” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” border_width_all=”2px” border_color_all=”#e05206″ box_shadow_style=”preset2″ font_icon__hover_enabled=”off|desktop”]<\/p>\n

Find out how we helped Novacroft continue uninterrupted through COVID-19 by utilising hybrid cloud and Windows Virtual Desktop.<\/p>\n

Read the case study.<\/a><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_blurb title=”7 Considerations When Pricing WVD” url=”https:\/\/youtu.be\/-PcgwHRtccc” url_new_window=”on” image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/10\/Video_Grey-150×150.png” font_icon_last_edited=”off|desktop” _builder_version=”4.6.6″ _module_preset=”default” body_text_align=”center” text_orientation=”center” custom_padding=”10px|10px|10px|10px|false|false” link_option_url=”https:\/\/youtu.be\/-PcgwHRtccc” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” border_width_all=”2px” border_color_all=”#e05206″ box_shadow_style=”preset2″ font_icon__hover_enabled=”off|desktop”]<\/p>\n

Grab a coffee and watch our short 2-minute video on the key pricing considerations when deploying Windows Virtual Desktop.<\/p>\n

Watch video.<\/a><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_blurb title=”WVD Deployment Services” url=”https:\/\/n4stack.io\/azure-service-partner\/windows-virtual-desktop\/” url_new_window=”on” image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/10\/Webpage_Grey-150×150.png” font_icon_last_edited=”off|desktop” _builder_version=”4.6.6″ _module_preset=”default” body_text_align=”center” text_orientation=”center” custom_padding=”10px|10px|10px|10px|false|false” link_option_url=”https:\/\/n4stack.io\/azure-service-partner\/windows-virtual-desktop\/” link_option_url_new_window=”on” border_radii=”on|10px|10px|10px|10px” border_width_all=”2px” border_color_all=”#e05206″ box_shadow_style=”preset2″ font_icon__hover_enabled=”off|desktop”]<\/p>\n

Empower your employees to stay productive wherever they are by deploying Microsoft’s next generation virtual desktop technology.<\/p>\n

View services.<\/a><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.6.5″ _module_preset=”default” background_image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/10\/Bevelled-1920.jpg”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default” background_enable_image=”off” width=”100%”][et_pb_column type=”4_4″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_team_member name=”Joe Parr” position=”Azure Platform Engineer” image_url=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2021\/04\/Joe-Parr-300×300.png” admin_label=”Joe Parr” _builder_version=”4.9.4″ _module_preset=”default” header_text_align=”left” position_text_align=”left” max_width=”100%” module_alignment=”center” hover_enabled=”0″ global_module=”60114″ saved_tabs=”all” title_text=”Bevelled-1920″ background_image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/10\/Bevelled-1920.jpg” sticky_enabled=”0″]<\/p>\n

Joe has been in IT for 8 years now, falling into an IT apprenticeship after being turned down from a Mechanics course.<\/p>\n

He has worked up the ranks through first line, systems administrator and managing the internal infrastructure of a business but is now pursuing his ambition of working with cloud computing.<\/p>\n

Get to know more about Joe here<\/a>.<\/p>\n

[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Head-to-Head with Windows Virtual Desktop and Its Black Screen Logon Issue When logging into a Windows Virtual Desktop\u00a0(WVD)\u00a0environment,\u00a0you would expect a relative \u201cquickness\u201d to get to your desktop.\u00a0However, for the past few months now,\u00a0a smattering of clients\u00a0have\u00a0experienced a rather frustrating issue, where it can take anywhere from 30 seconds to\u00a0five\u00a0minutes\u00a0to log in, sometimes not letting […]<\/p>\n","protected":false},"author":23,"featured_media":60605,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[487,8115,8114],"tags":[3121,8116,8113],"yst_prominent_words":[8023,1937,416,2820,1501,5043,5177,2819,5176,5166],"_links":{"self":[{"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/posts\/60600"}],"collection":[{"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/comments?post=60600"}],"version-history":[{"count":7,"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/posts\/60600\/revisions"}],"predecessor-version":[{"id":61359,"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/posts\/60600\/revisions\/61359"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/media\/60605"}],"wp:attachment":[{"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/media?parent=60600"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/categories?post=60600"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/tags?post=60600"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"http:\/\/content.n4stack.io\/wp-json\/wp\/v2\/yst_prominent_words?post=60600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}