{"id":57767,"date":"2020-04-07T08:55:53","date_gmt":"2020-04-07T07:55:53","guid":{"rendered":"http:\/\/content.n4stack.io\/?page_id=57767"},"modified":"2021-07-14T14:40:48","modified_gmt":"2021-07-14T13:40:48","slug":"managed-sysops","status":"publish","type":"page","link":"http:\/\/content.n4stack.io\/azure-service-partner\/managed-sysops\/","title":{"rendered":"Azure Managed SysOps"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.0.11″ background_color=”#3d3d3d”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.0.11″][et_pb_column type=”3_5″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.0.11″ text_text_color=”#ffffff” header_text_color=”#ffffff” header_4_text_color=”#ffffff” header_6_text_color=”#ffffff” custom_padding=”||3px||false|false”]<\/p>\n

Azure Managed SysOps<\/h1>\n

Our Azure Managed SysOps services are designed for organisations that need a trusted partner to provide 24\u00d77 operational support for Azure services and web technologies.<\/h6>\n

[\/et_pb_text][et_pb_button button_url=”#tileform” button_text=”Get started” _builder_version=”4.4.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#1786c8″ button_border_color=”#1786c8″][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.0.11″][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/04\/SysOps-300×229.png” align=”right” _builder_version=”4.4.3″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.4″][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.3.4″][et_pb_column type=”3_4″ _builder_version=”4.3.4″][et_pb_text _builder_version=”4.3.4″]<\/p>\n

Service Features<\/strong><\/h3>\n

 <\/p>\n

Our Azure Managed SysOps services are tailored to your business requirements. This means you can choose a service level by resource to decide what additional skills and capabilites you need for operational success. Unlike other providers we won’t charge a penalty for support linked to a percentage of your Azure spend.<\/p>\n

Our packages include:<\/strong><\/p>\n

[\/et_pb_text][et_pb_pricing_tables featured_table_background_color=”#cecece” header_background_color=”#00bede” _builder_version=”4.3.4″ price_text_color=”#000000″ header_font=”|600|||||||” header_font_size=”22px” subheader_font=”||on||||||” price_font=”|600|||||||” price_font_size=”16px” body_ul_line_height=”0em” body_ol_line_height=”0em” background_color=”rgba(214,214,214,0.24)” custom_button=”on” button_text_color=”#000000″ button_alignment=”center” max_width=”100%” module_alignment=”center” animation_style=”slide”][et_pb_pricing_table title=”Foundation Support” subtitle=”Designed for Non Production environments” sum=”Monthly Cost” button_text=”More Info” _builder_version=”4.3.4″ sticky_transition=”on”]<\/p>\n

8 x 5 Business Hours Support<\/p>\n

Incident Management<\/p>\n

Premier Escalation to Microsoft<\/p>\n

[\/et_pb_pricing_table][et_pb_pricing_table title=”Critical Support” subtitle=”Designed for Production environments” sum=”Monthly Cost” _builder_version=”4.3.4″ sticky_transition=”on”]<\/p>\n

24 x 7 Critical Hours Support<\/p>\n

Incident Management<\/p>\n

Premier Escalation to Microsoft<\/p>\n

Service Monitoring<\/p>\n

Event Management<\/p>\n

Request Fulfilment<\/p>\n

[\/et_pb_pricing_table][et_pb_pricing_table title=”Service Add Ons” subtitle=”Increase your managed service stack” sum=”Monthly Cost” button_text_tablet=”” button_text_phone=”” button_text_last_edited=”on|desktop” _builder_version=”4.3.4″ sticky_transition=”on”]<\/p>\n

OS Management: <\/strong>Support, Patching & Backups<\/em><\/p>\n

Database Management: <\/strong>Support, Tuning, Patching & DBA Admin<\/em><\/p>\n

Open Source Management: <\/strong>Web application support & Sys Admin<\/em><\/p>\n

[\/et_pb_pricing_table][\/et_pb_pricing_tables][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.3.4″][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/02\/Azure-Marketplace_.png” align=”center” _builder_version=”4.3.4″][\/et_pb_image][et_pb_text _builder_version=”4.4.3″]<\/p>\n

Now available to buy direct from Azure Marketplace<\/h4>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/azuremarketplace.microsoft.com\/en-us\/marketplace\/apps\/node4.caf-azure-managed-sysops?tab=Overview” url_new_window=”on” button_text=”Buy now” button_alignment=”center” admin_label=”Button” _builder_version=”4.4.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#1786c8″ button_border_color=”#1786c8″][\/et_pb_button][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/04\/Managed-SysOps.jpg” align=”center” _builder_version=”4.4.3″][\/et_pb_image][et_pb_text _builder_version=”4.3.4″]<\/p>\n

Download our datasheet for more information<\/h4>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/info.n4stack.io\/hubfs\/N4Stack\/N4Stack_Azure%20Managed%20SysOps.pdf” url_new_window=”on” button_text=”Download” button_alignment=”center” admin_label=”Button” _builder_version=”4.4.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#1786c8″ button_border_color=”#1786c8″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.1″ _module_preset=”default” background_color=”#f2f2f2″ global_module=”61020″ saved_tabs=”all”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.9.1″ _module_preset=”default”][et_pb_column type=”3_5″ _builder_version=”4.9.1″ _module_preset=”default”][et_pb_text _builder_version=”4.9.1″ _module_preset=”default”]<\/p>\n

A trusted Microsoft Partner<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.9.1″ _module_preset=”default”]<\/p>\n

As a Microsoft Azure Expert MSP<\/a> you can count on us to get the job done. We’ve met a stringent set of requirements to become one of only nine UK organisations to hold this accreditation, intended to give customers confidence when selecting a partner to help them meet their digital transformation goals.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.9.1″ _module_preset=”default”][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2021\/03\/Microsoft-Expert-MSP-Logo.png” title_text=”Microsoft Expert MSP Logo” url=”https:\/\/n4stack.io\/2021\/03\/10\/n4stack-achieves-microsoft-azure-expert-msp-status\/” url_new_window=”on” align=”center” _builder_version=”4.9.1″ _module_preset=”default” max_width=”80%” module_alignment=”center”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.4″ background_color=”rgba(61,61,61,0.85)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.0.11″ text_text_color=”#ffffff” header_3_text_color=”#ffffff”]<\/p>\n

Benefits to you<\/h3>\n

 <\/p>\n

Our Azure Managed SysOps services offer a huge range of benefits to you including:<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.0.11″][et_pb_column type=”1_3″ _builder_version=”4.0.11″][et_pb_blurb title=”24×7 Support” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

From our team of Azure Engineers<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Reduced Risk” _builder_version=”4.0.11″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce” animation_delay=”3ms”]<\/p>\n

Reduce operational risks with a service backed by robust SLAs<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.0.11″][et_pb_blurb title=”Real-Time Monitoring” _builder_version=”4.0.11″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

Of health statistics and service metrics<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Fix Issues Quickly” _builder_version=”4.0.11″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce” animation_delay=”3ms”]<\/p>\n

Advanced escalation of issues to Microsoft<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.0.11″][et_pb_blurb title=”Security” _builder_version=”4.0.11″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

ISO 27001:2013 accredited services<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Reduced Cost & Resource” _builder_version=”4.0.11″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce” animation_delay=”3ms”]<\/p>\n

Free up your internal team by outsourcing operational tasks for a fraction of the cost of internal hires<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”foundationsupport” _builder_version=”4.3.4″ background_color=”rgba(0,0,0,0)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.0.11″]<\/p>\n

Foundation Support<\/h3>\n

 <\/p>\n

The Foundation Support Extended, builds on the basic service included in the Governance Managed Services to cover all the below services. This service is typically used by customers to cover non-production environments, where our engineers aren\u2019t required to make changes.<\/p>\n

The services supported by our Foundation Support include:<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.0.11″][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blurb title=”Data Operations” admin_label=”Blurb” _builder_version=”4.0.11″ header_text_align=”left”]<\/p>\n

    \n
  • Azure SQL Database<\/li>\n
  • Azure Database for PostgreSQL<\/li>\n
  • Azure Database for MySQL<\/li>\n
  • Azure Database for MariaDB<\/li>\n
  • Azure Cache for Redis<\/li>\n
  • Cosmos DB<\/li>\n
  • Azure Search<\/li>\n
  • SQL Data Warehouse<\/li>\n
  • Data Factory<\/li>\n<\/ul>\n

    [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blurb title=”Networking” admin_label=”Blurb” _builder_version=”4.0.11″ header_text_align=”left”]<\/p>\n

      \n
    • Traffic Manager<\/li>\n
    • Azure Front Door<\/li>\n
    • Azure DNS<\/li>\n
    • Application Gateway (and WAF)<\/li>\n
    • Content Delivery Network<\/li>\n
    • DDOS Protection<\/li>\n
    • Azure Firewall<\/li>\n<\/ul>\n

      [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blurb title=”IaaS VM Services” _builder_version=”4.0.11″ header_text_align=”left”]<\/p>\n

        \n
      • Virtual Machines<\/li>\n
      • Virtual Machine Scale Sets<\/li>\n
      • Reserved Instances<\/li>\n
      • VM Storage (Disk \/ Blob)<\/li>\n
      • Availability Sets<\/li>\n<\/ul>\n

        [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blurb title=”Other Services” admin_label=”Blurb” _builder_version=”4.0.11″ header_text_align=”left”]<\/p>\n

          \n
        • Azure Kubernetes Service<\/li>\n
        • Web Apps<\/li>\n
        • Batch<\/li>\n
        • App Service<\/li>\n
        • Azure Backup<\/li>\n
        • Azure Site Recovery<\/li>\n
        • Key Vault<\/li>\n
        • Azure NetApp Files<\/li>\n<\/ul>\n

          [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”criticalsupport” _builder_version=”4.0.11″ background_color=”rgba(61,61,61,0.85)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″ header_3_text_color=”#ffffff” background_layout=”dark”]<\/p>\n

          Azure Critical Support<\/h3>\n

           <\/p>\n

          24×7 Azure Critical support is designed for Production or Critical workloads, whereby the customer requires N4Stack Engineers to be able to address issues 24×7. Critical Support delivers proactive management with Service Monitoring automatically raising service cases with our support team. The request fulfilment module provides comprehensive change management, allowing the Azure engineering team to undertake configuration changes to the supported services.<\/p>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”IaaSOSManagement” _builder_version=”4.0.11″][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.0.11″]<\/p>\n

          IaaS OS Management<\/h3>\n

           <\/p>\n

          The IaaS OS Management service extends the Critical Support package to the operating system, providing 24×7 support from a team of Wintel and Open Source specialists. This service includes management of the Azure backups, handing failures and checking for successful retention. The team will also handle patch management on a monthly rota, applying critical fixes and updates.<\/p>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”OSManagement” _builder_version=”4.0.11″ background_color=”rgba(61,61,61,0.85)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″ header_3_text_color=”#ffffff” background_layout=”dark”]<\/p>\n

          Open Source Management<\/h3>\n

           <\/p>\n

          The Open Source Management service extends the Critical Support package to the Open Source web stack, providing 24×7 support specialists in web technologies. This service will provide includes management of a range of technologies including web services, load balancing, caching, containers, search and proxies.<\/p>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.8″ background_color=”#ededed” global_module=”62082″ saved_tabs=”all”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.4.5″][et_pb_column type=”1_3″ _builder_version=”4.0.11″][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2021\/07\/Azure-101.png” title_text=”Azure 101″ url=”https:\/\/www.n4stack.io\/microsoft-azure-101\/” url_new_window=”on” align=”center” _builder_version=”4.9.7″ _module_preset=”default”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.9.7″ custom_margin=”20px||||false|false”]<\/p>\n

          Microsoft Azure 101: The Beginner\u2019s Guide to Azure<\/h3>\n

           <\/p>\n

          The Microsoft Azure cloud platform and its range of 200+ products and services have the potential to transform your business, take you steps ahead of your competitors and delight your customers. But navigating cloud security and costs can be a minefield if you don\u2019t understand the platform or have the in-house expertise.<\/p>\n

          In this guide, you will discover what you need to know about the world of Azure.<\/p>\n

          [\/et_pb_text][et_pb_button button_url=”https:\/\/www.n4stack.io\/microsoft-azure-101\/” url_new_window=”on” button_text=”Download guide” button_alignment=”center” _builder_version=”4.9.7″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#e05206″ button_border_color=”#e05206″ background_layout=”dark”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.11″ background_color=”#dddddd”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text admin_label=”Text” _builder_version=”4.9.7″ custom_padding=”0px||||false|false”]<\/p>\n

          Videos<\/h3>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.0.11″ saved_tabs=”all”][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_video src=”https:\/\/youtu.be\/ZX1-xbDI1bY” image_src=”\/\/i.ytimg.com\/vi\/ZX1-xbDI1bY\/hqdefault.jpg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” admin_label=”Video” _builder_version=”4.9.7″][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_video src=”https:\/\/youtu.be\/iRtiQhvXGek” image_src=”\/\/i.ytimg.com\/vi\/iRtiQhvXGek\/hqdefault.jpg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” admin_label=”Video” _builder_version=”4.9.7″][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_video src=”https:\/\/youtu.be\/wngZALO7VpI” image_src=”\/\/i.ytimg.com\/vi\/wngZALO7VpI\/hqdefault.jpg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” _builder_version=”4.9.7″][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_button button_url=”https:\/\/www.youtube.com\/channel\/UC4u4NrHtizZGXF8h9w9x2fQ” url_new_window=”on” button_text=”More videos…” button_alignment=”center” admin_label=”Button” _builder_version=”4.9.7″ custom_button=”on” button_text_size=”20px” custom_margin=”25px||||false|false” custom_padding=”||||false|false”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.0.11″]<\/p>\n

          Azure Blog<\/h3>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.0.11″ custom_padding=”||0px||false|false”][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blog posts_number=”1″ include_categories=”487″ use_manual_excerpt=”off” excerpt_length=”0″ show_author=”off” show_date=”off” show_categories=”off” show_excerpt=”off” show_pagination=”off” _builder_version=”4.0.11″ header_text_color=”#0c71c3″ link_option_url_new_window=”on”][\/et_pb_blog][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blog posts_number=”1″ include_categories=”487″ use_manual_excerpt=”off” excerpt_length=”0″ show_author=”off” show_date=”off” show_categories=”off” show_excerpt=”off” show_pagination=”off” offset_number=”1″ _builder_version=”4.0.11″ header_text_color=”#0c71c3″ link_option_url_new_window=”on”][\/et_pb_blog][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blog posts_number=”1″ include_categories=”487″ use_manual_excerpt=”off” excerpt_length=”0″ show_author=”off” show_date=”off” show_categories=”off” show_excerpt=”off” show_pagination=”off” offset_number=”2″ _builder_version=”4.0.11″ header_text_color=”#0c71c3″ link_option_url_new_window=”on”][\/et_pb_blog][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_button button_url=”\/blog” url_new_window=”on” button_text=”Read more…” button_alignment=”center” _builder_version=”4.3.4″ custom_margin=”25px||||false|false” custom_padding=”||||false|false”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.11″][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.0.11″]<\/p>\n

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