{"id":57631,"date":"2020-04-03T18:26:05","date_gmt":"2020-04-03T17:26:05","guid":{"rendered":"http:\/\/content.n4stack.io\/?page_id=57631"},"modified":"2021-02-24T12:53:47","modified_gmt":"2021-02-24T12:53:47","slug":"managed-devops-sre","status":"publish","type":"page","link":"http:\/\/content.n4stack.io\/azure-service-partner\/managed-devops-sre\/","title":{"rendered":"DevOps Managed Service"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.0.11″ background_color=”#3d3d3d”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.0.11″][et_pb_column type=”3_5″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″ text_text_color=”#ffffff” header_text_color=”#ffffff” header_4_text_color=”#ffffff” header_6_text_color=”#ffffff” custom_padding=”||3px||false|false”]<\/p>\n

DevOps (SRE) Managed Service<\/h1>\n

Our DevOps Managed Services are designed for customers who require a modern operational model for cloud native applications.<\/h6>\n

[\/et_pb_text][et_pb_button button_url=”#tileform” button_text=”Get started” _builder_version=”4.4.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#1786c8″ button_border_color=”#1786c8″][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.0.11″][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/04\/DevOps-SRE-Management-300×229.png” align=”right” _builder_version=”4.4.3″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” _builder_version=”4.3.4″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.3.4″]<\/p>\n

A best-practice approach to DevOps<\/h3>\n

 <\/p>\n

Customer development teams invest considerable time and money to build fault tolerant, cloud-native applications using modern development techniques. To deliver effective support the operational model needs to be in-line with the development teams modernised approach supporting automated deployment pipelines, Infrastructure-as-Code (IaC) and an open DevOps approach.<\/p>\n

The N4Stack DevOps Managed Service provides a modern approach for modern applications, backed by robust SLA\u2019s.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_row_inner column_structure=”1_3,1_3,1_3″ _builder_version=”4.3.4″][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”1_2″ _builder_version=”4.3.4″][\/et_pb_column_inner][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”1_2″ _builder_version=”4.3.4″][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/02\/Azure-Marketplace_.png” align=”center” _builder_version=”4.0.11″][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”1_2″ _builder_version=”4.3.4″][et_pb_text _builder_version=”4.4.3″]<\/p>\n

Now available to buy direct from Azure Marketplace<\/h4>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/azuremarketplace.microsoft.com\/en-us\/marketplace\/apps\/node4.devops-managed-service?tab=Overview” url_new_window=”on” button_text=”Buy now” button_alignment=”center” admin_label=”Button” _builder_version=”4.4.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#1786c8″ button_border_color=”#1786c8″][\/et_pb_button][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=”1_3,1_3,1_3″ _builder_version=”4.3.4″][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”1_2″ _builder_version=”4.3.4″][\/et_pb_column_inner][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”1_2″ _builder_version=”4.3.4″][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/04\/DevOps-Managed-Service-1.jpg” align=”center” _builder_version=”4.4.3″ border_width_all=”1px”][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”1_2″ _builder_version=”4.3.4″][et_pb_text _builder_version=”4.3.4″]<\/p>\n

Download our datasheet for more information<\/h4>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/info.n4stack.io\/hubfs\/N4Stack\/N4Stack_DevOps%20SRE%20Managed%20Service.pdf” url_new_window=”on” button_text=”Download” button_alignment=”center” _builder_version=”4.4.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#1786c8″ button_border_color=”#1786c8″][\/et_pb_button][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.4″ background_color=”rgba(61,61,61,0.85)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″ text_text_color=”#ffffff” header_3_text_color=”#ffffff”]<\/p>\n

What’s included?<\/h3>\n

 <\/p>\n

Our DevOps (SRE) Managed Service includes the following features:<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.3.4″ width=”90%” max_width=”2560px”][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”24×7 Support” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

Our DevOps experts are here to help 24 hours, 7 days a week, 365 days a year<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”SRE On-Boarding” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

A comprehensive concierge service to ensure your application gets the red-carpet treatment for service go-live<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Operability Improvement” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

On a monthly basis we will work on backlog tasks to improve the service, making it more resilient, faster and secure<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Priority Escalation to Microsoft” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

Issues can be escalated to the premier support team at Microsoft 24×7<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”System-Based SLA’s” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

We\u2019ll agree contractual SLA\u2019s at the outset of the agreement to clearly define success<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.3.4″ width=”90%” max_width=”2560px”][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Metrics & Logging (Azure Native)” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce” animation_delay=”3ms”]<\/p>\n

We will keep track of Service Level Indicators (SLI\u2019s) transparently using Log Analytics and Insights that both teams can use as a single source of metrics<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Release Management Support” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce” animation_delay=”3ms”]<\/p>\n

Ensuring all releases use agreed Azure DevOps deployment pipelines to provide a consistent and effective release management approach<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”SRE Incident Management” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

A mature Event and Incident Management methodology to sustain our solutions, enabling detection and management of issues<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Infrastructure-as-Code Change Management” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce” animation_delay=”3ms”]<\/p>\n

Ongoing change management that both the N4Stack team and the customer have access to and can contribute to on a regular basis<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Service Monitoring (Azure Native)” _builder_version=”4.3.4″ body_text_color=”#ffffff” background_color=”#686868″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”]<\/p>\n

We will deploy shared dashboards, alerting and triage runbooks to ensure effective monitoring of all solution components and agreed SLO\u2019s<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”foundationsupport” _builder_version=”4.3.4″ background_color=”rgba(0,0,0,0)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″]<\/p>\n

SRE Operability Benchmark<\/h3>\n

 <\/p>\n

N4Stack operates an SRE Operability Benchmark – a set of minimum requirements that the system needs to achieve for the SRE team to accept solution-level operational responsibility.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.0.11″][et_pb_column type=”1_3″ _builder_version=”4.0.11″][et_pb_blurb image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/04\/OWC-Availability-150×150.png” admin_label=”Blurb” _builder_version=”4.4.3″ header_text_align=”left”]<\/p>\n

System Availability SLA must be backed by a compound SLA from Microsoft of \u2265 99.9%<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.0.11″][et_pb_blurb image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/04\/OWC-Automation-150×150.png” admin_label=”Blurb” _builder_version=”4.4.3″ header_text_align=”left”]<\/p>\n

All release management should be automated and utilise Azure DevOps<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.0.11″][et_pb_blurb image=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/04\/OWC-Analytics-150×150.png” _builder_version=”4.4.3″ header_text_align=”left”]<\/p>\n

System must demonstrate adherence to service level objectives during on-boarding<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”criticalsupport” _builder_version=”4.0.11″ background_color=”rgba(61,61,61,0.85)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″ header_3_text_color=”#ffffff” background_layout=”dark”]<\/p>\n

Incident Management<\/h3>\n

 <\/p>\n

N4Stack has a history of Incident Management excellence. It\u2019s a fundamental skill that is invaluable in terms of operating an effective SRE approach.<\/p>\n

The core SRE squad takes Incident Management responsibility for any solution issues but has 24×7 access to 3rd<\/span>\u00a0line specialists in-line with the system technologies to augment the support process. The additional N4Stack expertise around Data, Security, and Networking will help reduce resolution times and the team also have a nominated escalation manager at Microsoft for Azure service issues.<\/p>\n

We operate a mature Event and Incident Management methodology to sustain our solutions, enabling detection and management of issues. All service Incident lifecycle information can be viewed and tracked via our ServiceNow portal.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”IaaSOSManagement” _builder_version=”4.0.11″][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.0.11″][et_pb_column type=”3_5″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″]<\/p>\n

Service Monitoring<\/h3>\n

 <\/p>\n

The DevOps Managed Service leverages the embedded capability of the Azure Monitor services that will be deployed during on-boarding. Azure Monitor provides a highly resilient PaaS deployment that natively integrates with all Azure Services.<\/p>\n

The SRE team will<\/abbr> work with you to deploy shared dashboards, alerting and triage runbooks to ensure the effective monitoring of all solution components.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.0.11″][et_pb_image src=”http:\/\/content.n4stack.io\/wp-content\/uploads\/2020\/04\/Azure-Monitor.png” _builder_version=”4.3.4″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”OSManagement” _builder_version=”4.0.11″ background_color=”rgba(61,61,61,0.85)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″ header_3_text_color=”#ffffff” background_layout=”dark”]<\/p>\n

Release Management<\/h3>\n

 <\/p>\n

A key part of the DevOps Managed Service is the desire to remove the need to undertake manual changes to the service configuration outside of agreed releases. Therefore, all changes are made via the configuration files and pushed through an agreed deployment pipeline with agreed automated testing.<\/p>\n

N4Stack will work with you to ensure there is a consistent and effective release management approach in place.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”IaaSOSManagement” _builder_version=”4.0.11″][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″]<\/p>\n

Development Tool Chain<\/h3>\n

 <\/p>\n

Customers may use a range of tools as part of their deployment process, however the SRE Service mandates the use of Azure DevOps to define and manage the deployment process. Typically, the SRE team will use a mixture of Terraform, Ansible and ARM templates to support the infrastructure side and customers commonly also integrate tools such as Jenkins and Octopus. In addition, Azure DevOps provides a shared space to collaborate and accommodate shared working on releases.<\/p>\n

The release process will depend on the application and customer requirements; however, we encourage customers to consider lower risk strategies such as blue\/green and\/or canary deployments.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”OSManagement” _builder_version=”4.4.8″ background_color=”rgba(61,61,61,0.85)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″ header_3_text_color=”#ffffff” background_layout=”dark”]<\/p>\n

Infrastructure-as-Code (IaC)<\/h3>\n

 <\/p>\n

To support the effective operation of the SRE service all infrastructure needs to be defined as code and all configuration changes should flow through the deployment pipeline.<\/p>\n

The N4Stack DevOps team will lead on the management and definition of the IaC scripts however, via the release management process you will be able to make configuration changes and contribute in-life.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.8″ background_enable_color=”off”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″]<\/p>\n

Operability Improvement<\/h3>\n

 <\/p>\n

Operability of the system must be treated as a first-class priority and a shared responsibility between the SRE and customer development teams.<\/p>\n

Operability Improvement will be focused on improving the following areas at both the Application and Infrastructure levels.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.3.4″ width=”90%” max_width=”2560px”][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blurb title=”Availability” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blurb title=”Performance” admin_label=”Blurb” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blurb title=”Scalability” admin_label=”Blurb” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blurb title=”Security” admin_label=”Blurb” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.3.4″ width=”90%” max_width=”2560px”][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Recoverability” admin_label=”Blurb” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Business Continuity” admin_label=”Blurb” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Deployment” admin_label=”Blurb” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Monitoring” admin_label=”Blurb” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.11″][et_pb_blurb title=”Logging & Metrics” admin_label=”Blurb” _builder_version=”4.4.3″ body_text_color=”#ffffff” background_color=”#1786c8″ text_orientation=”center” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”15px|15px|15px|15px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”bounce”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.3.4″]<\/p>\n

N4Stack will undertake a review session with you on a monthly basis to review the backlog, and help with task sizing and prioritisation. During each given month you will have a number of hours \u201cOperability Improvement Time\u201d whereby during the month we will work on the highest prioritised task and allocate the time to working through the backlog.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.8″ background_color=”rgba(61,61,61,0.85)”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.4.8″ header_3_text_color=”#ffffff”]<\/p>\n

Watch our Managed DevOps (SRE) Overview video<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.4.8″][et_pb_column type=”4_4″ _builder_version=”4.4.8″][et_pb_video src=”https:\/\/youtu.be\/TwRbRWPTIp0″ image_src=”\/\/i.ytimg.com\/vi\/TwRbRWPTIp0\/hqdefault.jpg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” _builder_version=”4.4.8″ width=”70%” module_alignment=”center”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.11″ background_color=”#dddddd”][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.4.8″]<\/p>\n

Additional Videos<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.0.11″ saved_tabs=”all”][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=1eA5xtu44Q4&list=PLuWwo-DAD3kz4iBhJP62_0N8hmZUcZUEz&index=6&t=9s” image_src=”\/\/i.ytimg.com\/vi\/1eA5xtu44Q4\/hqdefault.jpg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” admin_label=”Video” _builder_version=”4.4.7″][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=TxYxvSW8FdI&list=PLuWwo-DAD3kz4iBhJP62_0N8hmZUcZUEz&index=7&t=7s” image_src=”\/\/i.ytimg.com\/vi\/TxYxvSW8FdI\/hqdefault.jpg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” _builder_version=”4.4.7″][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=xlR_Ji5dFRs&list=PLuWwo-DAD3kz4iBhJP62_0N8hmZUcZUEz&index=2&t=0s” image_src=”\/\/i.ytimg.com\/vi\/xlR_Ji5dFRs\/hqdefault.jpg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” admin_label=”Video” _builder_version=”4.4.7″][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_button button_url=”https:\/\/www.youtube.com\/channel\/UC5AmjG1JjJtU_O1pGsFzbZA” url_new_window=”on” button_text=”More videos…” button_alignment=”center” admin_label=”Button” _builder_version=”4.4.7″ custom_button=”on” button_text_size=”20px” custom_margin=”25px||||false|false” custom_padding=”||||false|false”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.4.7″]<\/p>\n

Blog<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.0.11″ custom_padding=”||0px||false|false”][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blog posts_number=”1″ include_categories=”485,3886,5229,3106″ use_manual_excerpt=”off” excerpt_length=”0″ show_author=”off” show_date=”off” show_categories=”off” show_excerpt=”off” show_pagination=”off” _builder_version=”4.3.4″ header_text_color=”#0c71c3″ link_option_url_new_window=”on”][\/et_pb_blog][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blog posts_number=”1″ include_categories=”485,3886,5229,3106″ use_manual_excerpt=”off” excerpt_length=”0″ show_author=”off” show_date=”off” show_categories=”off” show_excerpt=”off” show_pagination=”off” offset_number=”1″ _builder_version=”4.3.4″ header_text_color=”#0c71c3″ link_option_url_new_window=”on”][\/et_pb_blog][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_blog posts_number=”1″ include_categories=”3886,3106,5229″ use_manual_excerpt=”off” excerpt_length=”0″ show_author=”off” show_date=”off” show_categories=”off” show_excerpt=”off” show_pagination=”off” offset_number=”2″ _builder_version=”4.3.4″ header_text_color=”#0c71c3″ link_option_url_new_window=”on”][\/et_pb_blog][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.11″][et_pb_button button_url=”\/blog” url_new_window=”on” button_text=”Read more…” button_alignment=”center” _builder_version=”4.3.4″ custom_margin=”25px||||false|false” custom_padding=”||||false|false”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.11″][et_pb_row _builder_version=”4.0.11″][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.0.11″]<\/p>\n

You might also be interested in…<\/h3>\n

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How can we help?<\/h3>\n

[\/et_pb_text][et_pb_code _builder_version=”4.9.0″ hover_enabled=”0″ sticky_enabled=”0″]\n\t\t\t\t\t